American Cancer Society Hospitals and Mission Delivery Program Manager - Anchorage in Anchorage, Alaska
Hospitals and Mission Delivery Program Manager - Anchorage
- Job ID:
- Functional Area:
- Position Type:
- Experience Required:
3 - 5 Years
- Optional Location(s):
Alaska - Anchorage
- Education Required:
- Relocation Provided:
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Save lives. Fulfill yours.
At the American Cancer Society, saving lives is our mission. We achieve our mission by drawing on our humanity. Humanity made up of courage, determination, innovation, passion, empathy, and caring. These are the values that give us the advantage over cancer.
Our work is important. And so are the people doing it. The people who work at the American Cancer Society focus their diverse talents on our singular mission: to end the pain and suffering of cancer. It is a calling. And the people who answer it are fulfilled. We value our employees and nearly 2 million volunteers around the globe that have stood with us through the years, and we will not rest until the fight is won. And that day is drawing nearer.
Leads the achievement of mission and income goals through comprehensive relationship management with a portfolio of prioritized health system accounts. These accounts include, but are not limited to, NCI designated cancer centers, CoC accredited systems, VA facilities, integrated delivery networks, and large oncology practices. Provides cancer control consultation and implements evidence based strategies and ACS cancer control programs designed to have broad population impact on reducing cancer incidence and decreasing mortality rates. Accountable for mission targets and providing quality customer services through strong collaboration with internal and external constituents and partners. Ensures goal achievement through the engagement of volunteers.
• Manages prioritized health systems engagement on prevention, early detection, screening, and quality of life initiatives, employee health & wellness programs, and population health-related efforts to achieve cancer control priorities.
• Works within and across Regions to achieve high engagement levels for health systems, delivering against mission and income strategies by meeting/exceeding ACS customer promises and functioning as a strategic advisor.
• Delivers on established strategy for health system partners and develops an account plan to achieve ACS goals.
• Responsible for the implementation of an account team strategy for managing prioritized system relationships within assigned portfolio and serve as primary relationship manager to assigned accounts.
• Aligns health systems affinities and needs with ACS program of work to achieve individual high impact mission and income opportunities which support enterprise goals.
• Ensures evidence based strategies are used as solutions and monitors the implementation status and results.
• Oversees execution and achievement of cancer control program goals and objectives.
• Establishes, manages and monitors the delivery of access to care programs including Road to Recovery, other transportation programs and lodging partnerships for an assigned geography.
• Establishes, manages, and monitors delivery of volunteer-based patient service programs including Reach to Recovery, Look Good Feel Better and other emotional support programs in the state.
• Achieves high quality programs; delivering against mission strategies while meeting or exceeding ACS customer promises.
• Ensures integration with Region staff to increase the Society’s community presence and mission impact through cancer control program delivery.
• Strategically coordinates with other Health Systems staff and their accounts for the integration of work in the medical neighborhood.
• Collaborates with Community Development, Distinguished Partners, and ACS CAN staff to maximize health system engagement in ACS activities, events, and fundraising efforts within the market.
• Assures compliance with all governmental regulations and organizational policies which involve personal health information and constituent privacy, e.g., HIPAA.
Our salary ranges vary depending upon the cost of labor in the relevant job market. This grade 12 position has a minimum salary of $42,500 in our lowest cost market.
Bachelor’s Degree in Public Health, Health/Insurance Administration, Health Business Administration or Nonprofit Management or equivalent preferred; graduate degree a plus. Minimum three years of experience in health care management or administration, with a proven background in fundraising and executive relationship development, preferably with a multi-million dollar organization.
• Able to cultivate relationships with targeted health systems to create a sense of urgency related to awareness of cancer as a major health problem, motivate to action in prevention and early detection, and influence strategies and techniques.
• Ability to represent the Society effectively and professionally to hospital and other health systems, related institutions, community leaders, corporate partners including working with disparate populations and diverse constituents.
• Knowledge of health insurance and coverage issues, advocacy, and government policy.
• Able to quickly become a generalist in health and medical content.
• Knowledge of primary care infrastructure and able to work with physicians, key administrative staff, nurses and managed care professionals.
• Strong experience with community-based program, project planning and implementation.
• Able to manage and motivate diverse groups and individuals, and work successfully as a leader in a team environment.
• Proven ability to collaborate within staff account teams to develop appropriate plans for hospital constituents.
• General understanding of public, community, and academic healthcare systems and data needs.
• Knowledge of health care markets, managed care organizations, and hospital care systems including policies and administration.
• Strong knowledge of health status data statistics and analysis, chronic disease tracking, and reading and interpreting cancer statistics.
• Maintains general knowledge of science and evidenced based best practices through monitoring current research and practices, attending trainings, and participating in enterprise and regional meetings.
• Proven experience in supporting community service development and sustained program integration.
• General knowledge of health-based organizations and systems.
• Comfortable reading and interpreting cancer statistics. Strong knowledge of health status data
• Action Oriented -Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Balances Stakeholders -Anticipating and balancing the needs of multiple stakeholders.
• Builds Networks - Effectively building formal and informal relationship networks inside and outside the organization.
• Collaborates -Building partnerships and working collaboratively with others to meet shared objectives.
• Ensures Accountability - Holding self and others accountable to meet commitments
• Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
• Situational Adaptability -Adapting approach and demeanor in real time to match the shifting demands of different situations.
• Strategic Mindset -Seeing ahead to future possibilities and translating them into breakthrough strategies.
• Travel including evening and weekend work required.
We are committed to providing staff with fulfilling opportunities to learn, grow and make an impact in their local communities. We offer staff a generous paid time off policy; medical, dental and retirement benefits, and professional development programs to enhance staff skills.