Enterprise Holdings Administrative Representative in Anchorage, Alaska

Equal Opportunity Employer/Disability/Veterans

Enterprise Rent-A-Car is the largest and fastest growing privately owned automotive rental and leasing company with over 8,600 branch offices worldwide, Enterprise ranks #1 in the Insurance Replacement Market with yearly revenues of over $16 billion.

The Administrative Representative will provide a high level of service to both internal and external customers, primarily via the phone, in addition to administrative support.

This is a FULL TIME position (40hours/wk) located at the Anchorage Airport in Alaska.

  • Phones

  • Incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors

  • Outgoing calls- callback management, account receivables, and miscellaneous calls as assigned

  • Fleet Management and Maintenance

  • Notify Management of any known vehicle problems and any required vehicle maintenance

  • Miscellaneous

  • Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer close-pends and extensions

  • Maintain a regular and reliable level of attendance and punctuality

  • Perform miscellaneous and backup duties job-related duties as assigned

  • Must be at least 18 years of age.

  • High School Diploma or G.E.D. required.

  • Must have previous customer service or administrative/clerical experience.

  • A minimum of basic level experience and understanding of a PC and Microsoft Office Products required.

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

  • Must have a valid driver license with no more than 2 moving violations in the last 3 years and no drug, alcohol, reckless or negligent related convictions in the last 5 years.

  • Apart from religious observations, must be able to work Saturday-Wednesday (Thursday/Friday off) from 8:00am-5:00pm.

Requisition Number: 2018-237134

External Company Name: Enterprise Holdings

External Company URL: www.erac.com